Work:
Sprint Telecommunications
Hampton, VA
Jul 2012 to Oct 2013
Account Services Representative
NCO Customer Management
Hampton, VA
Oct 2009 to Jan 2011
Technical Support Representative
Teletech Holdings Incorporated
Hampton, VA
Oct 2005 to Sep 2008
Technical Support/Data Specialist
Faneuil Group / TeleSpectrum
Newport News, VA
Mar 2004 to Mar 2005
Billing Specialist
ClientLogic
Buffalo, NY
Apr 2003 to Dec 2003
Online Inbound Customer Service/Retention Agent
Verizon
Hampton, VA
Apr 1999 to Sep 2002
Directory Assistance Operator/Floor Supervisor
Canon Boulevard STE
Newport News, VA
Dec 1998 to Apr 1999
Market Researcher
United States Air Force
Aug 1976 to Sep 1998
Operations Resource Management Craftsman