Carefirst Bluecross Blueshield
Technical Staff Member
Carefirst Bluecrossblue Shield 1988 - 2009
Manager Telecommunications
Carefirst Bluecross Blueshield Dec 1988 - Jan 2003
Telecommunications Manager
Education:
Associated Technical College - San Diego
Skills:
Vendor Management Telecommunications Sdlc Process Improvement Business Analysis Enterprise Architecture Pmp Call Centers Visio Program Management Integration It Service Management Requirements Analysis Disaster Recovery It Strategy Pmo Solution Architecture Project Management Governance Project Portfolio Management Call Center Software Project Management Business Requirements Business Process Improvement Hipaa Data Center Cmmi Systems Analysis Sharepoint It Management Requirements Gathering Project Delivery Soa Itil Data Warehousing Acd Information Technology Software Documentation Business Intelligence Crm Avaya Ivr Business Process Ms Project Resource Management