Vincent P Mavente from Jefferson, GA, age 58

Vincent Mavente Phones & Addresses

Jefferson, GA
165 Shaker Hts, Camillus, NY 13031 • 518-222-8058
Latham, NY
6022 Baneberry Dr, Schenectady, NY 12303 • 518-357-2214
615 Nott St, Schenectady, NY 12308 • 518-346-2708
Queensbury, NY
Guilderland, NY
Muskogee, OK

Work

Company:

Large call center management
Aug 2012
Position:

Vice president/general manager -medical answering service

Education

School / High School:

State University at Albany- Albany, NY
1989
Specialities:

BS in Business Administration

Resumes

Vice President Of Operations

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Location:

6022 Baneberry Dr, Schenectady, NY 12303

Industry:

Outsourcing/Offshoring

Work:

Medical Answering Service - Syracuse, New York Area since Aug 2012
VPGM
Capital District Transit System Aug 2011 - Aug 2012
Manager Sales and Service
Affiliated Computer Services Jan 2008 - Apr 2011
Director Customer Care
Computer Science Corporation Nov 2006 - Jan 2008
Medicare Part D Call Center
National Medical Health Card, an SXC Company May 2004 - Mar 2006
Vice President Member Services

Education:

State University of New York at Albany

Skills:

Leadership
Call Centers
Management
Crm
Process Improvement
Team Building
Operations Management
Customer Service
Call Center
Vendor Management
Training
Change Management
Strategy
Strategic Planning
Employee Benefits
Customer Satisfaction
Bpo
Performance Management
Project Management
Program Management
Data Analysis
Sales
Business Analysis
Business Process Improvement
Call Center Development
Team Leadership
Customer Relationship Management
Customer Experience
Workforce Management
Coaching
Outsourcing
Cross Functional Team Leadership
Account Management
Analysis
Quality Assurance
Forecasting
Six Sigma
Customer Retention
P&L Management
Business Development
Budgets

Interests:

Politics
Children
Economic Empowerment
Health

Vincent Mavente Schenectady, NY

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Work:

Large Call Center Management

Aug 2012 to 2000
Vice President/General Manager -Medical Answering Service Large Call Center Management
Albany, NY
Aug 2011 to Aug 2012
Director Sales and Service-CDTA NY Medicaid MMIS

Jun 2010 to Aug 2011
Consultant Affiliated Computer Service
Albany, NY
Jan 2008 to Nov 2009
Customer Care Director Computer Science Corporation
East Greenbush, NY
Nov 2006 to Jan 2008
Medicare Part D Client Management National Medical Health Card
Latham, NY
May 2004 to Mar 2006
Vice President Member Services ValueOptions
Latham, NY
Jan 2001 to Mar 2004
Director of Claims Customer Service Medco Health Solutions
Albany, NY
Feb 1991 to Jun 2000
Director of Pharmacy Customer Service

Education:

State University at Albany
Albany, NY
1989
BS in Business Administration

Vincent Mavente

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Plaxo

Vincent Mavente's Public

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Dec 17, 2009 ... Vincent Mavente's Public Profile on Plaxo. Plaxo helps members like Vincent Mavente keep in touch with the people who really matter, ...