Skills:
I have 3 total years of hands on experience in the following areas:Operating Systems: MS DOS, Windows 98, ME, 2000, XP PRO, Vista, Windows 7, Server 2003, Server2008, Ubuntu. Also experience in Remote Desktop and other command line interfaces. Networking: CISCO, Routing, Routing Protocols, DNS, DHCP, IIC, RAS, TCP/IP, Cabling, OSI Model, FTP, HTTP, TFTP Servers, NNTP Server, Shortel, Symbol RF Units, Strong Active Directory skills. Hardware: HP, Dell, Compaq, Sony, Gateway, Emachine, Acer, IbuyPower, etc. Advanced Computer Technical Support, Troubleshooting PC's, Notebooks, Printers, Labelers, Scanners, RF Units, Care and Preventive Maintenance Procedures. Software: Virtual Machines, MS Office including Outlook, Visio and Access Databases, WinRAR Archive, IP Switch File Transfer, Web Design, MS Expressions Web, Visual Basic Express, Novell, Oracle. Business: Documentation of company-wide hardware transactions. Experience with service calls in a help desk environment, Project Management and Networking diagrams.