Pegasus Aviation Services
Customer Services Agent
Rural Alaska Community Action Program, Inc. (Rural Cap) Oct 2016 - Mar 2019
Program Specialist
Liberty Financial Tax Services Jan 2012 - Apr 2015
Tax Preparer
Good Samaritan Senior Care Jan 2012 - Apr 2015
Personal Care Assistant
Education:
University of Alaska Anchorage 1990 - 1993
Associates, Associate of Arts, Accounting, Finance
Skills:
Customer Service Microsoft Office Microsoft Excel Interpersonal Communication Microsoft Word Microsoft Powerpoint Data Entry Organization Skills Customer Experience Customer Relationship Management Customer Focused Service Customer Service Training Customer Support Customer Satisfaction Telephone Reception Office Administration Front Office Office 365 Back Office Operations General Office Skills Management Team Building Strategic Planning Accounts Payable Accounts Receivable Tax Accounting Microsoft Access Account Management Appointment Scheduling Planning and Scheduling Skilled Multi Tasker Multi Task and Handle High Volume Workloads Special Events Coordination Team Coordination Long Range Planning Social Media Database Administration Database Queries Database Management System Personnel Records Records Management Reporting and Analysis Annual Reports Regulatory Reporting Critical Thinking Financial Goals Planning Budgeting and Forecasting Administrative Assistance Outcome Focused Solution Focused