The Training Associates Oct 2014 - Jan 2015
Contract National Ehr Trainer
Clinicsource Oct 2014 - Jan 2015
Ehr Trainer and Client Support Specialist
Accelerated Learning Solutions Feb 2014 - Oct 2014
Contract Technical Support
Chenmed Jul 2013 - Feb 2014
Contract Technical Training Specialist
The Training Associates Mar 2013 - Jul 2013
Contract Technology Trainer
Education:
Palm Beach Community College Jun 1995
Associates, Associate of Arts
Florida Atlantic University 1994 - 1995
Palm Beach Community College 1992 - 1994
Santaluces High School
Wm Fremd High School
Palm Beach State College
Florida Atlantic University
Skills:
Banking Training Delivery Customer Experience Customer Service Process Improvement Credit Employee Training Loans Call Center Vendor Management Performance Management Portfolio Management Financial Services Financial Analysis Customer Retention Recruiting Technical Training Instructor Led Training Commercial Banking Credit Cards Commercial Lending Credit Risk Underwriting Merchant Services Gotomeeting Call Centers Training Strategy Coaching Finance Analysis Business Development Business Process Improvement
ChenMed Miami, FL Jul 2013 to Feb 2014 Contract EMR Technology TrainerThe Training Associates Miami, FL Mar 2013 to Jul 2013 Contract Corporate Trainer/Technology Training GroupSteven Douglas & Associates Fort Lauderdale, FL Dec 2012 to Jan 2013 Contract Project ManagerTechnology Training Group New York, NY Mar 2012 to Oct 2012 Corporate TrainerAir Cushions USA Riviera Beach, FL May 2010 to Jun 2011 ComptrollerFifth Third Bank Palm Beach Gardens, FL Aug 2007 to May 2010 Financial Center Manager II - Assistant Vice PresidentWashington Mutual Bank Boca Raton, FL Mar 2005 to Aug 2007 Assistant Financial Center Manager II CFC (Officer)Precision Response Corporation Margate, FL Jul 2004 to Mar 2005 Operations ManagerApplied Card Systems Boca Raton, FL Feb 1998 to May 2004 Call Center Operations/CRM/Project ManagerAPAC Tele Services Boynton Beach, FL Nov 1994 to Mar 1997 Supervisor