Mci Communications
Customer Service Representative
Verizon Business
Senior Manager, Client Services Management
Verizon Business
Implementation Manager
Lockheed Martin 1989 - 1993
Secretary
Education:
Arapahoe Community College 2005
Barnes Business College 1986 - 1988
Associates, Management
Arapahoe Community College 1985 - 1987
Associates, Telecommunications
Skills:
Telecommunications Mpls Managed Services Wan Lan Wan Ip T1 Itil Data Center Unified Communications Ethernet Troubleshooting Solution Selling Voip Professional Services Network Design Call Centers Service Delivery Computer Network Operations Cisco Technologies Cloud Computing Switches Routers Telephony Sip Network Engineering Wireless Co Location Vendor Management Project Management Onboarding Customer Advocacy Coaching Customer Support Leadership Cross Functional Team Leadership Team Leadership Managed Solutions Project Implementation Program Delivery Management Senior Management Communications Senior Program Management Agile Methodologies Scrum