Sergio S Urena

Operations Manager

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Location:

Los Angeles, CA

Industry:

Hospitality

Work:

Streetplus
Safety and Security Manager - South Park Bid I and Ii
Marriott Jun 2012 - Sep 2013
Director of Loss Prevention
Wilshire Grand Hotel Dec 2008 - May 2012
Director of Risk Management
Wilshire Grand Hotel Jan 1999 - Dec 2008
Senior Human Resources Manager
Wilshire Grand Los Angeles Mar 1997 - Dec 1998
Safety Manager

Education:

College of the Desert 2012 - 2015
Pasadena City College 2003 - 2011

Skills:

Microsoft Office
Hospitality
Coaching
Excel
Administration
Problem Solving
Compliance
Word
Outlook
Powerpoint
Risk Management
Workers Compensation
Benefits
Insurance
Employee Benefits
Employment Law
Customer Relations
Employee Relations
Customer Service
Microsoft Word
Leadership
Process Improvement
Hotels
Budgets
Hospitality Management
Recruiting
New Business Development
Hospitality Industry
Human Resources
Management
Microsoft Excel
Team Building
Hotel Management
Inventory Management
Customer Satisfaction
Hiring
Operations Management
Rooms Division
Forecasting
Employee Training
Food and Beverage
Performance Management
Private Investigations
New Hire Orientations
Resorts
Labor Relations
Deferred Compensation
Time Management
Conflict Resolution
Pre Opening

Interests:

Social Services

Languages:

Spanish

Certifications:

Certified Lodging Security Director
High-Rise Fire Safety Director (Cert. of Completion)
Basic Workplace Security Awareness (Cert. of Achievement)
Surveillance Detection Course For Commercial Operators (Cert. of Completion)
Community Emergency Response Team(Cert)
American Hotel & Lodging Educational Institute
Los Angeles Fire Department
Emergency Management Institute/Fema
Department of Homeland Security

Sergio Urena

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Director Of Risk Management At Wilshire Grand Hotel

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Location:

Greater Los Angeles Area

Industry:

Hospitality

Stock Manager At New York And Co

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Location:

Greater Los Angeles Area

Industry:

Retail