Credit Suisse since May 2010
Support Specialist
Digital Safety Technologies Nov 2008 - May 2010
Tier 3 Technical Support Engineer
Integrian Mar 2006 - May 2010
Tier 3 Technical Support Engineer
ADP Oct 2000 - Apr 2005
PC Support Tech
Skills:
Technical Support Servers Integration Troubleshooting Software Documentation Windows Server Windows Active Directory Operating Systems Sql Computer Hardware Vmware Microsoft Sql Server Windows 7 Hardware Project Management Testing Visual Studio Process Improvement Microsoft Office Sharepoint Agile Methodologies Xml Vendor Management Disaster Recovery Itil System Administration Salesforce.com Business Process Improvement It Service Management Iis Help Desk Support Requirements Analysis Networking Databases Bmc Remedy Laptops Incident Management System Deployment Leadership