Argosy University 2014 - 2015
Master of Science, Masters, Human Resources Management
Columbus State Community College 2013 - 2013
Kent State University 2004 - 2010
Bachelors, Bachelor of Arts, English Language and Literature, Literature, English Language
Skills:
Writing It Hardware Support Maintenance and Repair Quality Assurance Troubleshooting Information Technology Technical Support Technical Writing Computer Hardware Troubleshooting Windows Os Microsoft Outlook Salesforce Microsoft Office Microsoft Excel Microsoft Word Microsoft Powerpoint Computer Hardware Office 365 Oracle Database Customer Service Desktop Computers Migration Projects Windows 10 Incident Management Problem Solving Hardware Support Data Migration Agile Environment Field Service Break Fix Technical Assistance Travel Research Memos Newsletters Interviews Analysis Creative Problem Solving Social Media Powerpoint Business Planning Teamwork Organization Skills Communication
Interests:
Politics Science and Technology Economic Empowerment
Sam's Club since Sep 2010
Manager In Training
Sam's Club Aug 2008 - Sep 2010
Supervisor
University of Northern Iowa Jan 2010 - May 2010
Faculty Recruiting
University of Northern Iowa Aug 2009 - May 2010
Graduate Student, I/O Psychology
Sam's Club Wal-Mart INC May 2007 - Aug 2008
Promotions and Marketing Sales Representative
Education:
University of Northern Iowa 2009 - 2010
Masters, Industrial Organization PsychologyThesis: Cultural Tolerance of Sierra Leone by U.S Expratriates
University of Northern Iowa 2008 - 2009
Certification, Industrial Organization Psychology
University of Northern Iowa 2008 - 2009
Minor, Psychology
University of Northern Iowa 2004 - 2008
BA, Business Administration
Skills:
Training Leadership Human Resources Recruiting Organizational Effectiveness Interviews Management Talent Management Customer Service Performance Management Analysis Employee Training Job Analysis Employee Relations Personnel Management Sales Hr Consulting Operations Management Retail Inventory Management Organizational Design Research Employee Engagement Organizational Development Time Management Merchandising Change Management Sales Management Store Management Hiring Organizational Behavior Needs Analysis Competency Management Personnel Selection Management Consulting Marketing Strategy Curriculum Development Logistics Teaching Experience Hr Policies Job Descriptions Job Evaluation Project Management Strategic Planning Customer Experience Labor Relations Leadership Development Phr Diversity and Inclusion Associate Development
Interests:
Children Economic Empowerment Education Poverty Alleviation Human Rights
Alvis House
Habilitation Specialist
Community Interactions of Ohio Mar 2012 - Jun 2013
House Manager
Garden City Group, Llc Sep 2010 - Oct 2011
Claim Specialist
Teleperformance, Usa Feb 2007 - Jul 2010
Technical Support
Education:
Franklin University 2013 - 2016
Bachelors, Management, Health Care Administration
The Ohio State University 2007 - 2010
Associates, Associate of Arts, Health Services
Skills:
Microsoft Word Mental Health Research Communication Nonprofits Healthcare Training Treatment Program Development Analysis