Edward S. Kane - Framingham MA Raouf W. Bortcosh - Natick MA Chandra K. Bajpai - Stoughton MA Patrick J. Sansonetti - Wellesley MA Daniel P. Femino - Brighton MA
Assignee:
SystemSoft Corporation - Natick MA
International Classification:
G06F 1100
US Classification:
395181
Abstract:
A system for diagnosing and resolving faults in the allocation of resources to PCMCIA-compliant devices includes an extension of a super client to include functionality for storing and generating information about resources allocated to the sockets, as well information regarding any failed requests for resource allocation. A fault detection and correction element interprets that information to identify faults in the allocation of resources to the PCMCIA-compliant devices. Those faults are dynamically corrected via modification of a super client or card services resources database, and do not require reinitialization, or "rebooting," of the digital data processor.
Raouf W. Bortcosh - Natick MA Lester S. Briney - Lincoln MA Steven D. Hastings - Bolton MA Timothy J. Hennessey - Mendon MA Peter Hoe-Richardson - Chestnut Hill MA Richard A. Hussong - Acton MA Edward S. Kane - Framingham MA George E. Kelley - Marlborough MA
Assignee:
System Soft Corporation - East Natick MA
International Classification:
G06F 1100
US Classification:
714 25
Abstract:
A system and method for diagnosing faults that occur on a computer system. An executive unit loads an appropriate file set for a given fault from a database of file sets. An expert system unit analyzes the fault and uses the file set to determine a fact request to be asked or a remedy to be applied to the computer system. The executive unit directs a script management unit to run the fact request or remedy script selected by the expert system unit from the file set. If a response is given by a user or the computer system to the fact request, the executive unit returns the response to the expert system unit. The expert system unit engages in a further analysis based on the initial fault information and response received. The expert system makes additional fact requests if needed until a diagnosis is reached or the current file set is exhausted. File sets are linked in problem domains, and the executive unit can load another file set covering the same domain to continue the diagnostic process.