Jul 2010 to Present Online sales AgentMTA Police Department New York, NY Jun 2008 to Jul 2010 Police AdministratorGHI New York, NY Feb 2008 to Jun 2008 Corrections ClerkTRAVELOCITY New York, NY Nov 2004 to Dec 2006 Customer Care SupervisorALITALIA AIRLINES New York, NY Oct 2001 to Nov 2004 Ticketing AgentAlitalia Airlines New York, NY Jul 1998 to Oct 2001 Telephone Sales Representative
Education:
Borough of Manhattan Community College New York, NY 1998 Associates of Applied Science in Business Management/Travel & Tourism
Skills:
Extensive exposure to customer service, call center, reservations, selling, fluent in Spanish, type 70wpm, MS Word, Outlook, Excel and PowerPoint, sabre