Software Installation • Technical Support • Windows Xp • Help Desk Support • Servers • Networking • Troubleshooting • Laptops • Computer Hardware • Windows 7 • Active Directory • Desktop Computers • Customer Service • Printers • Hardware • Microsoft Office • System Administration • Printer Support • Remote Desktop • Antivirus • Hardware Support • Dell Computers • Bmc Remedy • Windows 7 Migration • Internet Protocol Suite • System Deployment • Windows
Languages
English
Interests
Listening To Music • Watching Old Tv Shows and Movies • A Capella Or As Part of A Chorus • Spending Time With My Family • Reading Books and Articles Online • Kids Books and Articles on Line • Walking Instead of Driving • Writing Poems • Singing
Carestream Health
Systems Support Technician
Monroe 2-Orleans Boces Aug 2015 - Dec 2015
Microcomputer Maintenance Technician
Harris Corporation Feb 2014 - Apr 2015
System Support Technician
Intratek Computer Incorporated Sep 2013 - Dec 2013
Help Desk Technician
Sutherland Global Services Nov 2005 - Apr 2013
Tier 1 and 2 Help Desk and Team Lead Support
Education:
State University of New York College at Brockport 1987 - 1991
Bachelors, Business
State University of New York College at Morrisville 1984 - 1986
Associates, Computer Information Systems
Skills:
Software Installation Technical Support Windows Xp Help Desk Support Servers Networking Troubleshooting Laptops Computer Hardware Windows 7 Active Directory Desktop Computers Customer Service Printers Hardware Microsoft Office System Administration Printer Support Remote Desktop Antivirus Hardware Support Dell Computers Bmc Remedy Windows 7 Migration Internet Protocol Suite System Deployment Windows
Interests:
Listening To Music Watching Old Tv Shows and Movies A Capella Or As Part of A Chorus Spending Time With My Family Reading Books and Articles Online Kids Books and Articles on Line Walking Instead of Driving Writing Poems Singing