Microsoft Jan 2016 - Apr 2018
Global Support Delivery Manager
Microsoft Jan 2016 - Apr 2018
Relationship Manager
Microsoft Jan 2015 - Mar 2015
Global Critical Situation Manager
Microsoft Jan 2013 - Dec 2014
Support Account Manager and Service Delivery Specialist
Microsoft Aug 2005 - Dec 2012
Support Account Manager and Escalation Specialist
Education:
Wenatchee Valley College 2000 - 2001
Associates
American School of Recife 1983 - 1989
Skills:
Support Management Project Management Escalation Management Crisis Communications Brazilian Portuguese English Spanish Microsoft Exchange Escalation Messaging Service Delivery Windows Server Technical Support Customer Experience Microsoft Technologies Windows 7 Social Media It Service Management Iis Incident Handling Call Centers Account Management Management System Deployment Networking Sharepoint Crm Active Directory Outsourcing Cross Functional Team Leadership Visio Cloud Computing Microsoft Certified Professional Virtualization Partner Management Saas Data Center It Operations Customer Relationship Management
Languages:
English Spanish Portuguese
Certifications:
Microsoft (Mcse) Microsoft Certified Systems Engineer (Mcsa) Microsoft Certified Systems Administrator (Windows 2003) (Mcsa+M) Microsoft Certified Systems Administrator + Messaging (Mcdst) Microsoft Certified Desktop Support Technician (Mcp) Microsoft Certified Professional (Mcsa) Microsoft Certified Systems Administrator (Windows 2000) Microsoft Certified Systems Administrator + Messaging Mcsa+M Microsoft Certified Systems Engineer Windows 2000 Mcse Microsoft Certified Professional Mcps Microsoft Certified Systems Administrator Windows 2000 Mcsa Microsoft Certified Systems Administrator Windows Server 2003 Mcsa Windows Xp Mcdst Mcse Microsoft Certified Systems Engineer Windows 2000 Mcsa+M Microsoft Certified Systems Administrator + Messaging Mcsa Microsoft Certified Systems Administrator Windows Server 2003 Mcsa Microsoft Certified Systems Administrator Windows 2000 Mcdst Windows Xp Mcps Microsoft Certified Professional
Youtube
Pablo Gerber Skateboard Video
Me skateboarding. The last one.
Category:
Sports
Uploaded:
22 May, 2010
Duration:
4m 53s
The Parcs - Bangin !!! Pablo Gerber
Rider : Pablo Gerber Filmer : Paolo Bollag Editor : Paolo Bollag Filme...
Renton, WA Mexico, Brazil Recife, Brazil Rio de Janeiro, Brazil Mexico City, Mexico Tepoztlan, Mexico Cuernavaca, Mexico Cancun, Mexico Guadalajara, Mexico Acapulco, Mexico Wenatchee, WA USA Issaquah, WA USA Seattle, WA USA Buenos Aires, BS, Argentina San Pablo Etla, Oaxaca, Mexico
Work:
Microsoft - Support Manager (2001)
Education:
Wenatchee Valley College, Universidad Nacional Autonoma de Mexico, American School of Recife