Single Digits, Inc.
Scheduling Coordinator
Single Digits, Inc. Jun 1, 2015 - Jan 2018
Call Center Representative
Army National Guard Jun 1, 2015 - Jan 2018
25Q Multichannel Transmission Operator and Maintenance
Hannaford Supermarkets Aug 2012 - Aug 2014
Service Clerk
Aug 2012 - Aug 2014
Customer Support Representative
Education:
Manchester Memorial High School
Skills:
Customer Service Microsoft Office Microsoft Excel Microsoft Word Time Management Inventory Management Retail Teamwork Powerpoint Outlook
Fidelity Investments
Stock Plan Associate
Sanmina Mar 2013 - Sep 2015
Technical Support Specialist Ii
Liberty Mutual Insurance 2012 - Mar 2013
It Help Desk Agent
Kbr, Inc. Oct 2008 - May 2011
Helpdesk Technician
Education:
Nhti - Concord's Community College 2013 - 2015
Champlain College
Bachelors, Bachelor of Science
Skills:
Networking Hardware Active Directory Microsoft Exchange Technical Support Routers Vpn Help Desk Support Troubleshooting Computer Hardware Software Installation Laptops Tcp/Ip System Deployment Printers Windows Software Documentation Windows 7 Microsoft Office Servers Customer Service Html Operating Systems Lan Wan Antivirus Windows Vista Blackberry
Slalom Consulting
Organizational Effectiveness Consultant
Shrm May 2016 - Feb 2018
Human Resources Researcher In Shrm's Knowledge Development Division
Ibm 2013 - 2015
Senior Consultant, Talent and Change, Strategy and Analytics Practice
Fmp Consulting (Federal Management Partners, Inc.) 2009 - 2013
Consultant, Human Capital
Mercer | Sirota 2008 - 2009
Research Analyst, Organizational Survey Research and Consulting
Education:
New York University 2007 - 2009
Masters, Master of Arts, Psychology, Industrial and Organizational Psychology
Nyu Stern School of Business 2008 - 2008
Master of Business Administration, Masters, Organizational Leadership
Boston College 1999 - 2003
Bachelors, Bachelor of Arts, Psychology
Skills:
Talent Management Leadership Development Job Analysis Organizational Development Employee Engagement Organizational Effectiveness Human Resources Human Capital Statistics Performance Management Leadership Employee Relations Change Management Survey Design Employee Surveys Workforce Planning Organizational Behavior Psychometrics Deferred Compensation Recruiting Management Consulting Consulting Hr Metrics Industrial Relations Onboarding Hr Consulting Employee Benefits Training Management Strategy Career Development
Interests:
Computers Bartending Health Children Skiing Information Technology Services Education Environment Science and Technology Camping Human Rights Animal Welfare Civil Rights and Social Action Hiking Disaster and Humanitarian Relief Travel Social Services Mountain Biking College Sports Arts and Culture
Mar 2013 to 2000 Technical Support Specialist IILiberty Mutual Insurance Dover, NH Mar 2012 to Mar 2013 Help Desk SupportFLUOR Government Contracting Iraq and Afghanistan 2008 to 2010 IT Logistics Warehouseman
Education:
University of New Hampshire Durham, NH 1995 Business AdministrationManchester High School West 1983 to 1986 Diploma