Expedia, Inc.
Lps Account Management Market Operation Lead
Booking.com Mar 2016 - Mar 2016
Cs Team Lead
Booking.com Aug 2014 - Mar 2015
Cs Training and Quality Executive
Booking.com Jan 2014 - Aug 2014
Customer Service Executive
The Fairmont Southampton Jul 2010 - Oct 2013
Night Manager
Education:
Universidad Técnica Privada De Santa Cruz 2000 - 2001
Universidad De Aquino Bolivia 1998 - 1999
Skills:
Front Office Hospitality Industry Hotels Customer Service Sales Time Management Management Hospitality Leadership Powerpoint Facebook Catering Quality Assurance Hotel Booking Reservations Hotel Administration Partnerships Customer Satisfaction Constructive Feedback Problem Solving Translation Spanish Translation Policy Analysis Quality Auditing Data Quality Control Hotel Management Hospitality Management Marketing Microsoft Office Training
Interests:
Social Services Children Civil Rights and Social Action Environment Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health