T-Mobile
Customer Service Trainer
Bell Industries Jul 2006 - Jul 2007
Training and Program Implementation Manager
MCI Feb 2003 - Jul 2006
Sales and Service Program Implentation Manager
MCI Apr 2000 - Feb 2003
Corporate Trainer
MCI Aug 1996 - Apr 2000
Sales Supervisor
Education:
Drury University 1991 - 1992
Missouri State University 1982 - 1984
Skills:
Training Management Leadership Call Centers Sales Interviews Customer Service Mentoring Team Leadership Sales Management