TIAA-CREF since Sep 2011
Director of End User Computing
Education:
University of Pennsylvania - The Wharton School 2010 - 2010
Fordham University - Graduate School of Business Administration 1994
Northeastern University 1980 - 1985
Skills:
Vendor Management Strategy Itil Change Management Leadership Management Program Management Enterprise Software Business Analysis Team Building Governance Service Delivery Executive Management Cross Functional Team Leadership Business Process Improvement Process Improvement Sdlc Information Technology Risk Management Outsourcing Budgets Project Management It Management It Strategy Crm Call Centers Process Engineering Pmp System Deployment Contract Negotiation Analysis Budgeting Customer Relationship Management