H&R Block
Office Manager
AT&T Jan 2007 - Jun 2008
Systems Analyst
AT&T Jan 2001 - Dec 2006
Project Manager
AT&T Nov 1974 - Dec 2000
Manager - Service Provisioning
Education:
Manchester Community College 1982 - 1985
AS, Business Management
Skills:
Customer Service Microsoft Office Management Budgeting Public Speaking Outlook Data Entry Administrative Assistants Team Building Microsoft Excel Sales Strategic Planning Leadership Training Team Leadership Leadership Development Training Delivery Employee Training Process Improvement Project Management Microsoft Word Budgets Telephone Skills Tax Preparation Powerpoint Supervisory Skills Access Office Management Customer Relations Tax Advisory Retail Tax Time Management Customer Satisfaction Marketing Income Tax Tax Returns Customer Retention Teamwork Team Management Microsoft Access