Pegasus Transtech
Inside Sales Manager
Brady Corporation Sep 2008 - Jul 2016
Call Center Manager, Seton Identification Products
Emedco Subsidiary of Brady Corp 2008 - Aug 2010
Credit and Customer Service Manager
United Auto Credit Corporation 2006 - 2008
Assistant Branch Manager
Education:
Medaille College 2006 - 2008
Master of Business Administration, Masters
Medaille College 2004 - 2006
Bachelors, Bachelor of Business Administration
Skills:
Leadership Call Centers Team Building Account Management Cross Functional Team Leadership B2B Process Improvement Management Customer Service Sales Strategic Planning Pricing Lead Generation Sales Management Forecasting Customer Satisfaction Sales Operations Crm Training Sales Process Product Marketing Salesforce.com Direct Sales Sap New Business Development Operations Management Call Center Competitive Analysis Business Process Improvement Customer Retention Contact Centers Customer Relationship Management Sap Products