Skills:
Possess an exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve project issues and challenges. Strong attention to detail and deadline orientation. Team player can lead or follow as necessary. Ability to handle emergencies in a calm and directed fashion. Good organizational, time management and service delivery skills. Experience with multitasking, good technical writing skills. Experience with Helpdesk operation. Experience with TCP/IP networking, LAN, and windows networking concepts. Experience run CAT5-CAT6 cables, cable terminations, management and testing Extensive hands-on experience in configuring new workstations, servers and peripherals for deployment. Expert knowledge of DOS, OS/2, Windows 3.11/95/98/2000/XP/Vista/Windo... 7/2003 Server/Workstation. Strong knowledge of MS Office 95/97/2000/XP/2003/2007/2010/2... Experience with Novell (client side). Experience with Exchange. Working knowledge of DNS, WINS, DHCP, Active Directory management Experience in system, tape backup, and storage administration (Backup Exec 12.5) Experience with software - Visio, NAV, McAfee, Spice Works, Adobe Photoshop CS2, Adobe Illustrator CS2, Corel Suite, Quick Books, Partition Magic, Diskeeper, PC Anywhere, Remote desktop, Net Op, Ghost.