Shapiro Indexing Services since Jun 2000
Owner
Catalyst Inc. - Greater New York City Area Jan 2012 - May 2012
Information Center Intern
Telcordia Technologies 1984 - 1995
video producer
Education:
Southern Connecticut State University 2010 - 2014
Master's - anticipated graduation December 2013, Library and Information Science
Boston University 1980 - 1982
BS, Mass Communication
Carousel Industries - NJ since Sep 2011
SMB Project Manager
PMTelco - New Jersey Jul 2011 - Sep 2011
Trainer Consultant (Contracted Position)
ThruPoint Feb 2011 - Jun 2011
Trainer Consultant (Contracted Position)
Avaya 2006 - 2010
Field and Professional Services Support
Avaya 2004 - 2006
Project Manager for IP Office Installations
Education:
Northeastern University
Skills:
Process Improvement Project Planning Product Development Vendor Management Systems Analysis PMP Training Call Center Six Sigma Service Management Telecommunications Leadership Program Management Call Centers VoIP