B.A. in Corporate Communications and Media Productions
Skills
Troubleshooting • Home Theater • Call Centers • Help Desk Support • Windows • Os X • Customer Service • Sales • Outlook • Team Leadership • Technical Support • Teamwork • Training • Leadership • Networking • Software Documentation • Customer Satisfaction • Windows 7 • Computer Hardware • Windows Xp • Time Management • Customer Experience • Mac Os • Microsoft Office • Powerpoint • Process Improvement • Analysis • Employee Training • Microsoft Word • Microsoft Excel • Retail • Facebook • Purchasing • Buyers • Procurement • Procure To Pay
Arthrex
Buyer and Planner
Gartner
Client Engagement Manager
United States Steel Corporation Jul 2014 - Nov 2015
Buyer
Pro Martial Arts Franchise Corp Aug 1, 2013 - Oct 2015
Master Instructor
Sap Ariba Mar 2012 - Jul 2014
Customer Support Senior Specialist
Education:
Robert Morris University 2002 - 2006
Bachelors, Bachelor of Arts, Media Studies, Communication
Butler County Community College 2000 - 2002
Associates, Business Administration, Management, Business Administration and Management
Robert Morris University
Skills:
Troubleshooting Home Theater Call Centers Help Desk Support Windows Os X Customer Service Sales Outlook Team Leadership Technical Support Teamwork Training Leadership Networking Software Documentation Customer Satisfaction Windows 7 Computer Hardware Windows Xp Time Management Customer Experience Mac Os Microsoft Office Powerpoint Process Improvement Analysis Employee Training Microsoft Word Microsoft Excel Retail Facebook Purchasing Buyers Procurement Procure To Pay
Aug 2012 to 2000 Customer Support Senior SpecialistApple Pittsburgh, PA Nov 2011 to Apr 2012 SpecialistBest Buy Pittsburgh, PA Dec 2007 to Nov 2011 (Team Lead) Home TheaterApex Sports Software Pittsburgh, PA Jul 2007 to Nov 2007 Software TechnicianAmerican Contractors Equipment Co Pittsburgh, PA May 2006 to Mar 2007 Sales Consultant
Education:
Robert Morris University Dec 2006 B.A. in Corporate Communications and Media Productions