Spectrum Reach
Senior Director, Finance
Hylaine Dec 2018 - Apr 2019
Contract Consultant
Business Intelligence and Analytics Advisor In Multiple Industries Apr 2018 - Dec 2018
Information Technology, Business Intelligence and Analytics Leader
Charter Communications May 2014 - Jan 2017
Director, Business Intelligence
Charter Communications Jan 2009 - May 2014
Manager, Analysis Services
Education:
Appalachian State University
Bachelors, Bachelor of Science, Computer Information Systems, Management
Skills:
Business Analysis Business Intelligence Sdlc Data Warehousing Management Process Improvement Leadership Business Process Quality Assurance Vendor Management Requirements Analysis Databases Cross Functional Team Leadership Team Leadership Enterprise Software Analytics Software Development Life Cycle Project Management Team Building Analysis Testing Data Analysis Change Management Troubleshooting Information Technology Data Quality Building Relationships Relational Databases Test Management Problem Solving Agile and Waterfall Methodologies Organization Skills Data Validation Data Integrity Team Motivation Collaborative Leadership Building Business Partnerships Training and Development Data Analytics Strategic Planning Program Management Data Management Budget Management Enterprise Information Systems Data Integration Strategic Data Analysis Decision Support Release Management Quality Management Continuous Process Improvement Etl It Systems Development Adaptability Crm Telecommunications Collaborative Problem Solving Cross Cultural Teams Budgets Database Marketing Segmentation Pricing Analysis
Interests:
Social Services Children Economic Empowerment Civil Rights and Social Action Education Environment Poverty Alleviation Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health
Certifications:
Certified Test Manager Certified Scrum Product Owner (Cspo) Certified Scrum Master (Csm) Certified Safe Agilist (Sa) Introduction To Big Data Big Data Integration and Processing Big Data Modeling and Management Systems Certified Scrum Product Owner Certified Scrum Master License 000317405 License 37720931-1308
The Bridge Academy since Sep 2011
Pre-K assistant teacher
Lake Norman Christian Preschool Sep 2008 - May 2011
Preschool Teacher ~ 2-3 year olds
The Home Depot Nov 2002 - Mar 2007
Installation Expeditor
I enjoy staying busy. I am a mother of 2 with a wonderful husband. I am an outdoor kind of girl. I love walks, hikes, boating, water sports and spending my free time with people I love and friends that I enjoy being with.
Honor & Awards:
Awarded 1st place for an essay I wrote on Biotechnology in 1997.
Sr. Manager, UX Research & Design at Amazon, Sr. Manager, UX Research at Amazon.com
Location:
Seattle, Washington
Industry:
Design
Work:
Amazon since Aug 2012
Sr. Manager, UX Research & Design
Amazon.com since Nov 2009
Sr. Manager, UX Research
University of Washington Sep 2009 - Dec 2009
Lecturer
Click User Experience Jan 2007 - Nov 2009
Principal Consultant
University of Washington Sep 2008 - Dec 2008
Lecturer
Skills:
Usability Testing Heuristic Evaluation Information Architecture User Interface Design Project Management Field Research User-centered Design User Experience User Research Interaction Design Human Computer Interaction Contextual Inquiry User Experience Design Wireframes Usability Persona User Interface User Interface Design Information Architecture Project Management
Interests:
usability, user-centered design, management, new technology, social media, leadership training, education, writing, public speaking
Honor & Awards:
U.S. Patent (filed 2008) #12131786 “Method and System Searching for Digital Assets” (Getty Images)
2014 to 2000 Director, Business IntelligenceTime Warner Cable
2009 to 2014 Manager, Analysis ServicesTime Warner Cable Charlotte, NC 2006 to 2009 Manager, Quality AssuranceTime Warner Cable
2005 to 2006 Supervisor, Quality AssuranceTime Warner Cable
2004 to 2005 Analyst, Quality AssuranceEDS Charlotte, NC 1998 to 2004 Information Analyst/ConsultantWells Fargo Winston-Salem, NC 1995 to 1998 Programmer/Analyst
Education:
Appalachian State University Boone, NC 1991 to 1995 Bachelor of Science in Information Systems, Management