Jan 2012 to 2000 Assistant Vice President TrainingCITIBANK
Mar 2005 to 2000CITIBANK
May 2007 to Jan 2012 Customer Service SupervisorCITIBANK
Oct 2005 to May 2007 Escalation SpecialistCITIBANK
Mar 2005 to Oct 2005 Personal BankerINDEPENDENT CAPITAL MANAGEMENT Valencia, CA Sep 2004 to Mar 2005INDEPENDENT CAPITAL MANAGEMENT
Sep 2004 to Mar 2005 Assistant Manager/Financial AdvisorPALMDALE SCHOOL DISTRICT
Jul 2002 to Sep 2004 California Junior Scholarship Federation AdvisorPALMDALE SCHOOL DISTRICT
Jul 2001 to Sep 2004 Elective Department HeadPALMDALE SCHOOL DISTRICT Palmdale, CA Jul 1998 to Sep 2004PALMDALE SCHOOL DISTRICT
Jul 1998 to Sep 2004 Teacher
Education:
UCLA Los Angeles, CA 2002 to 2003 CertificateWestern Washington University Bellingham, WA 1993 to 1998 Bachelor of Arts in MusicTexas A & M University San Antonio MBA in Project Management
Feb 2012 to Oct 2013 Assistant Vice President TrainingCITIBANK
May 2010 to Feb 2012 Customer ServiceCITIBANK
Oct 2005 to May 2010 Escalation SpecialistCITIBANK
Mar 2005 to Oct 2005 Personal BankerINDEPENDENT CAPITAL MANAGEMENT
Sep 2004 to Mar 2005 Assistant Manager/Financial AdvisorPALMDALE SCHOOL DISTRICT
Jul 2002 to Sep 2004 California Junior Scholarship Federation AdvisorPALMDALE SCHOOL DISTRICT
Jul 2001 to Sep 2004 Elective Department HeadPALMDALE SCHOOL DISTRICT Palmdale, CA Jul 1998 to Sep 2004 TeacherPALMDALE SCHOOL DISTRICT
Jul 1998 to Sep 2004 Teacher
Education:
UCLA Los Angeles, CA 2002 to 2003 CertificateWestern Washington University Bellingham, WA 1993 to 1998 Bachelor of Arts in MusicTexas A & M University San Antonio MBA in Project Management
Skills:
Customer Service, Escalation Resolution, Management, Training