Aac Utility Partners
Director, Integration Practices at Aac Utility Partners
The Mccorstin Group 2010 - Jan 2012
Principal
Aac Utility Partners 2010 - Jan 2012
Senior Consultant
Capgemini Jul 2004 - Dec 2009
Principal and Chief Privacy Officer
Oncor Electric Delivery 2001 - 2004
Vice President, Customer and Market Services
Education:
The Lbj School of Public Affairs
Masters, Public Affairs
Rice University
Bachelors, Bachelor of Arts, History
Skills:
Outsourcing Program Management Change Management Business Process Account Management Leadership Strategic Consulting Strategy Management Crm Business Process Improvement It Strategy Executive Management Integration Process Improvement Performance Management Business Transformation Strategic Planning Management Consulting Business Analysis Operations Management Mergers and Acquisitions Vendor Management Governance Training Consulting Organizational Design Risk Management Project Management Business Planning Talent Management Pmo Erp Human Resources Analysis Budgets Cross Functional Team Leadership Start Ups Export Policy Privacy Law Six Sigma Call Centers Customer Service Business Development Organizational Development Security Professional Services Customer Relationship Management
Certifications:
License 6051 Contact Center Sigma Yellow Belt Certification Lean Sigma Green Belt Certified Information Privacy Professional