9039 Juanita Dr, Kirkland, WA 98034 • 425-820-7565
Woodinville, WA
23118 25Th Ave W, Lynnwood, WA 98036
Mountlake Terrace, WA
Work
Company:
T-mobile usa
2004
Position:
Sr. manager, web content publishing & localization
Education
School / High School:
Bellevue & Shoreline Community College - University of Washington Associate in Arts & Sciences transfer program
1988
Specialities:
Associate in Arts
Skills
History of recognition • award and promotion based on performance • leadership • work ethics and ability to exceed expect... • performance • recognition and promotion. Excellent int... • utilizing persuasive and relationship bu... • verbal and written communication skills....
The Garrigan Lyman Group
Customer Engagement Director
T-Mobile Sep 2005 - Aug 2017
Director of Digital Business Operations
T-Mobile Sep 2004 - Sep 2007
Senior Manager, Web Content Management and Localization
At&T 2002 - 2004
Manager - Marketing Operations
At&T 1992 - 2002
Senior Customer Success and Program Manager
Education:
Hcrhs 2019 - 2019
Lake Washington High School
Shoreline Community College
Skills:
Cross Functional Team Leadership Program Management People Management Team Management Operations Management Web Content Production Executive Coaching Web Content Management Adobe Experience Manager E Commerce Website Localization Coaching and Mentoring Product Management Customer Experience Content Management Management Strategy Telecommunications Wireless Mobile Devices Call Centers Business Intelligence Account Management Vendor Management Enterprise Software Team Building Sales Training Strategic Partnerships Process Improvement Sales Management Solution Selling Sales Operations Customer Retention Direct Sales Call Center A/B Testing B2B Product Catalog Leadership Agile Methodologies Team Leadership Business Analysis Project Management Business Development Salesforce.com Marketing Wireless Technologies Human Resources Performance Management
2004 to 2000 Sr. Manager, Web Content Publishing & LocalizationT-Mobile USA
2004 to 2000 Sr. Manager, Telesales-Business DivisionMcCaw Cellular/AT&T Wireless Communications
1992 to 2004 Manager, Marketing Operations
Education:
Bellevue & Shoreline Community College - University of Washington Associate in Arts & Sciences transfer program 1988 to 1992 Associate in ArtsLake Washington High School Student Government and Leadership
Skills:
History of recognition, award and promotion based on performance, leadership, work ethics and ability to exceed expectations as both an Individual Contributor and Manager. Successful track record as a Senior level manager--hiring and building successful teams with a heavy focus on growth and development, performance, recognition and promotion. Excellent interpersonal skills with vast experience in customer relations and cross-functional team collaboration Highly developed sense of integrity and commitment to customer satisfaction. Thrives in sales driven or fast paced environments, utilizing persuasive and relationship building skills to achieve objectives. Strong presentation, verbal and written communication skills. Demonstrated ability to manage multiple projects simultaneously. High adaptability to change or shifting objectives.
Youtube
Patricia Caicedo singing A ti. The soundtrack...
This is the Soundtrack of the movie Luz de Enero, a movie directed by ...