BCBSNC since Jan 2010
Sr. Business Systems Analyst
Fidelity Investments since May 2006
Client Management Representative II
BCBSNC Dec 2007 - Jan 2010
Compliance Business Analyst
BCBSNC Oct 2006 - Dec 2007
Claims Specialist
Genworth Financial 2004 - 2005
Business Analyst
Education:
North Carolina Central University School of Law 2005 - 2006
Pursued Juris Doctorate, Law
North Carolina Central University 2001 - 2004
MBA/MIS, Business & Information Science
Saint Augustine's College 1997 - 2000
Bachelor of Science, Business Administration
Skills:
Business Analysis Leadership Insurance Program Management Analysis Process Improvement Management Crm Requirements Gathering Training Visio Sharepoint Business Process Improvement Health Insurance Customer Service Requirements Analysis Sdlc Vendor Management Business Requirements Access Hipaa Software Documentation Call Centers Project Management Employee Benefits Change Management Quality Assurance Business Process Team Building Risk Management Data Analysis Auditing Pmo Pmp Cross Functional Team Leadership Performance Management Banking Team Leadership Systems Analysis User Acceptance Testing Resource Management Peoplesoft Ms Project Software Project Management Business Intelligence Project Planning Project Portfolio Management Integration Governance Waterfall