Allstate
Change Management Consultant
Allstate Oct 1, 2014 - Oct 2016
Ato Agency Delivery Operations Manager
Allstate Dec 2007 - Oct 2014
Business Optimization Lead Consultant
Allstate Dec 2007 - Dec 2012
Division Manager - Operations
Allstate May 1999 - Dec 2007
Training Team Manager, Allstate Technology Support Center
Education:
Salisbury University 1983 - 1987
Bachelors, Business, Health Care Administration
Southern States University
Skills:
Leadership Management Sourcing Project Management Strategy Vendor Management Analysis Change Management Process Improvement Strategic Sourcing Team Management Forecasting Call Centers Bpo Insurance Coaching Team Building Employee Engagement Business Analysis Training Contract Management Operations Management Customer Service Contract Negotiation Cross Functional Team Leadership Rfp Business Process Re Engineering Procurement Performance Management Team Leadership Risk Management International Relations Global Sourcing Program Management International Project Management Microsoft Office Continuous Improvement Six Sigma Management Consulting Event Management Project Planning Creative Sourcing Vendor Relationships Corporate Budgeting Sourcing Strategy and Procurement Rfx Process Outcomes Compliance Implementations Supplier Performance Review Detailed Negotiations
Interests:
International Travel Children Cooking Education Scuba Reading Poverty Alleviation Music Animal Welfare
Manager, Customer And Enterprise Serivces Sourcing Governance