I can type 38-40 WPM and I have knowledg... • Excel • Outlook • I have over 5+ yrs in Customer Service a... • respectful • responsible and hardworking. I am able t...
Triwest Healthcare Alliance
Patient Service Representative
Mckesson Oct 2015 - Jun 2016
Rems Customer Service Representative
Unitedhealth Group Oct 2014 - Sep 2015
Senior Customer Service Advocate
Teletech Nov 2012 - Nov 2014
Tier 2 Case Manager
Wells Fargo Jun 2012 - Aug 2012
Inside Sales Specialist and Customer Service
Education:
Phoenix College 2000 - 2004
Metro Tech Vocational School 1995 - 1997
Carl Hayden High School 1995 - 1997
Skills:
Microsoft Office Microsoft Word Microsoft Excel Microsoft Outlook Call Centers Typing Customer Service Technical Support
Nov 2011 to 2000 Advanced Technical Support/Customer ServiceAmerican Childcare Phoenix, AZ Mar 2010 to Aug 2011 Preschool TeacherGrand Canyon University Tempe, AZ Jul 2010 to Feb 2011 Tier 1 Technical Support/Customer ServiceACS Inc Federal Way, WA Nov 2009 to Mar 2010 Customer Care AssociateVANGENT Phoenix, AZ Jul 2006 to Oct 2008 Senior Customer Service Representative, Technical Support and Written CorrespondenceSmall Wonders Preschool & Daycare center Glendale, AZ Jan 2005 to Jan 2006 Preschool TeacherPhoenix Community College Phoenix, AZ Aug 2004 to Jan 2005 Secretary/Receptionist
Education:
Phoenix Community College Phoenix, AZ 2000 to 2004 musicMetro Tech Vocational Institute Of Phoenix Phoenix, AZ 1995 to 1997 Vocational in Care and Nursing AssistantCarl Hayden High School Phoenix, AZ 1994 to 1997 Care and General Studies
Skills:
I can type 38-40 WPM and I have knowledge of Microsoft Word, Excel, Outlook, I have over 5+ yrs in Customer Service and Technical Support. I am reliable, respectful, responsible and hardworking. I am able to multi-task and give accurate information.
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