Iron Road Enterprises
Founding President
Seeking Next Opportunity Mar 2016 - Jun 2017
Customer Service Specialist and Risk Mangement Consultant
Turn5, Inc. Mar 2016 - Jun 2017
Senior Customer Experience Specialist
Iron Mountain Apr 2015 - May 2016
New Customer Onboard Specialist
Vandyne Insurance Sep 2012 - Dec 2013
Commercial Lines Csr
Education:
Loma - Fellow, Life Management Institute Loma 2005 - 2005
Associates, Customer Service
University of Maine 1985
Associates
University of Maine 1981 - 1985
Bachelors, Bachelor of Arts, Anthropology
High School, Pre Collegehigh School, Pre College 1978 - 1981
High School, Pre College 1978 - 1981
Pre College 1978 - 1981
Skills:
Leadership Fundraising Strategic Planning Management Social Media Marketing Nonprofits Strategy Public Relations Community Outreach Public Speaking Email Marketing Proposal Writing Social Media Marketing Social Networking Business Development Customer Service Non Profits Event Planning Marketing Communications Leadership Development Management Consulting Marketing Strategy Research Editing Policy Facebook Integrated Marketing Event Management Newsletters Project Planning Entrepreneurship Small Business Strategic Communications Blogging Advertising Media Relations Market Analysis Copywriting Recruiting Grants Government Business Strategy Market Research Direct Marketing Online Advertising Professional Mentoring Community Development Corporate Communications Online Marketing
Interests:
Children Skiing Civil Rights and Social Action Politics Environment Golfing Poverty Alleviation Hiking Animal Welfare
Certifications:
Fellow, Life Management Institute Fellow, Life and Health Claims Fellow, Financial Services Institute (With Distinction) Social Media Marketing With Facebook and Twitter Strategic Planning Fundamentals Nonprofit Fundamentals Brand Building Basics Thinking Like A Leader Change Management Leading With Emotional Intelligence Transitioning From Waterfall To Agile Project Management Mergers and Acquisitions Competitive Strategy Building Customer Loyalty Customer Service Fundamentals Creating Customer Value Social Media For Nonprofits Content Marketing Fundamentals Jodi Glickman on Pitching Yourself De-Escalating Intense Situations Becoming Indistractable Loma Linkedin
2012 to 2000 Specialist in Marine InsuranceKATAHDIN RESOURCES
2010 to 2000 Managing PartnerHARMALEAH FARM FOUNDATION Spring City, PA 2007 to 2010 Research ConsultantAEGON USA
2005 to 2007 Marketing AnalystAEGON USA Frazer, PA 2002 to 2007AEGON USA
2002 to 2005 New Business Technical SpecialistPENOBSCOT ASSOCIATES Spring City, PA 1990 to 2002 OwnerPENOBSCOT ASSOCIATES
1995 to 1997 Chairman and Chief Operating OfficerVANGUARD GROUP Valley Forge, PA 1987 to 1990 Investor Information RepresentativeBOOZ Crystal City, VA 1986 to 1987 Associate
Education:
University of Maine 2000 Laws Committee MemberUniversity of Maine 1985 BA in AnthropologyFinancial Services Institute InsuranceLife Management Institute Customer Service