1971 Searl St, Cuyahoga Falls, OH 44221 • 330-920-1239
480 Munroe Falls Ave, Cuyahoga Falls, OH 44221 • 330-983-4409
4770 Henry St, Cleveland, OH 44125 • 216-663-2204
Garfield Heights, OH
Carrollton, TX
Sherwood, MD
Cuyahoga Fls, OH
Work
Company:
Nuance communications
Nov 2011
Position:
Manager, training and instructional design
Education
Degree:
Associates, Associate of Arts
School / High School:
University of Phoenix
2009 to 2011
Specialities:
Health Science, Management, Health Care Administration
Skills
Team Building • Hipaa • Process Improvement • Healthcare • Team Leadership • Healthcare Information Technology • Software Documentation • Training • Quality Assurance • Customer Service • Ehr • Troubleshooting • Program Management • Management • Project Management • Visio • Leadership • Emr • Cross Functional Team Leadership • Operations Management • Access • Vendor Management • Business Analysis • Microsoft Office • Business Process Improvement
Nuance Communications since Nov 2011
Manager, Training and Instructional Design
MedQuist Apr 2010 - Mar 2012
Customer Care Manager
Spheris Sep 2002 - Apr 2010
Operations Supervisor
Cleveland Clinic May 2000 - Sep 2002
Department Secretary
Hinkley Lighting 1996 - 1999
Accounts Receivable
Education:
University of Phoenix 2009 - 2011
Associates, Associate of Arts, Health Science, Management, Health Care Administration
Remington College 1999 - 2000
University of Louisville 1990 - 1991
Louisville Male High School
Skills:
Team Building Hipaa Process Improvement Healthcare Team Leadership Healthcare Information Technology Software Documentation Training Quality Assurance Customer Service Ehr Troubleshooting Program Management Management Project Management Visio Leadership Emr Cross Functional Team Leadership Operations Management Access Vendor Management Business Analysis Microsoft Office Business Process Improvement