Rh
Leader, Customer Experience
Bmw Financial Services May 2012 - Feb 2015
Manager, Customer Relations and Services
Klarna May 2012 - Feb 2015
Service Director - North America
Bmw Financial Services Oct 2010 - May 2012
Training and Elearning Manager
Bmw Financial Services Nov 2008 - Oct 2010
Associate Development Analyst and Recruiter
Education:
Ohio University Heritage College of Osteopathic Medicine 1996 - 2000
Bachelors, Bachelor of Science, Broadcast Journalism
Skills:
Training Customer Service Call Centers Leadership Process Improvement Team Leadership Team Building Strategic Planning Account Management Coaching Performance Management Vendor Management Change Management Project Management Recruiting Access