Elizabeth S Votaw

US Patent:

8444051, May 21, 2013

Filed:

Jun 21, 2010

Appl. No.:

12/819668

Inventors:

Elizabeth S. Votaw - Potomac MD, US
Matthew A. Calman - Charlotte NC, US
Hendrick Helton Ellis - Charlotte NC, US

Assignee:

Bank of America - Charlotte NC

International Classification:

G06F 17/00
G06F 7/08
G06Q 40/00
G07D 11/00

US Classification:

235379, 235375, 235381

Abstract:

Embodiments of the present invention relate to methods and apparatuses for responding to a problem associated with a self-service machine. For example, some embodiments provide a method that includes: (a) determining that a problem associated with a self-service machine occurred during a transaction involving the self-service machine and a user of the self-service machine; (b) presenting, to the user via a user interface associated with the self-service machine, a code based at least partially on the determining that the problem occurred; (c) receiving the code from the user; and/or (d) initiating a claim for the user based at least partially on the receiving the code from the user, where the claim relates to the problem.

US Patent:

8490864, Jul 23, 2013

Filed:

Jun 21, 2010

Appl. No.:

12/819620

Inventors:

Elizabeth S. Votaw - Potomac MD, US
Matthew A. Calman - Charlotte NC, US
Hendrick Helton Ellis - Charlotte NC, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06F 7/08

US Classification:

235379, 235375, 235381

Abstract:

Embodiments of the present invention relate to methods and apparatuses for responding to a problem associated with a self-service machine. For example, some embodiments provide a method that includes: (a) determining that a problem associated with a self-service machine occurred during a transaction involving the self-service machine and a user of the self-service machine; (b) prompting, via a user interface associated with the self-service machine, the user to submit a request, where the request is to receive, at a mobile device accessible to the user, a communication regarding the problem; (c) receive the request via the user interface; and/or (d) send the communication regarding the problem to the mobile device accessible to the user.

US Patent:

8510221, Aug 13, 2013

Filed:

Jul 22, 2010

Appl. No.:

12/841731

Inventors:

Elizabeth S. Votaw - Potomac MD, US
James J. Siekman - Charlotte NC, US

Assignee:

Bank of America - Charlotte NC

International Classification:

G06Q 40/00
G06K 9/00

US Classification:

705 43, 382138

Abstract:

Systems and methods for recognizing a check deposit received in a self-service financial transaction device are described. A check is received from a customer associated with an entity for deposit into an account of the entity. Upon determining a that an amount of the check received for deposit cannot be determined from a scanned image of the check, deposit transaction data for the customer is collected and analyzed, including the frequency and timing of the customer's previous check deposits, the amount of the customer's previous check deposits, the payor of such deposits, and the like, to predict the amount of the currently received check.

US Patent:

8554647, Oct 8, 2013

Filed:

Nov 30, 2012

Appl. No.:

13/690697

Inventors:

Matthew A. Calman - Charlotte NC, US
Elizabeth S. Votaw - Potomac MD, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06Q 40/00

US Classification:

705 30, 705 1442, 705 26, 705 39, 705 44, 715781, 701469, 709204

Abstract:

Systems, methods, and computer program products are provided for providing suggested transaction categories based on location. The system includes a computer apparatus including a processor and a memory; and a software module stored in the memory. The software module includes executable instructions that when executed by the processor cause the processor to determine a location of a user; access a database including a plurality of locations and associated transaction categories; determine at least one category associated with the location of the user using the database; and provide the at least one category to the user so that the user may categorize a transaction. In some embodiments, the system determines the category based on a combination of the location and a characteristic of the transaction or a previous input by the user. The system assists users in categorizing transactions so that the user is better able to track spending.

US Patent:

8571985, Oct 29, 2013

Filed:

Jun 28, 2012

Appl. No.:

13/536243

Inventors:

David M. Grigg - Rock Hill SC, US
Elizabeth S. Votaw - Potomac MD, US
Peter John Bertanzetti - Charlotte NC, US
Matthew A. Calman - Charlotte NC, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06Q 40/00

US Classification:

705 40, 705 35, 705 39

Abstract:

Systems and methods for reconciling merchant of record in a mobile wallet feature are provided herein. In mobile transactions, the reported merchant of record is often a provider of the mobile wallet feature and not the merchant of interest to the user. The systems and methods identify mobile payments based on the transaction data, the mobile payments comprising a merchant of record, wherein the merchant of record includes a provider of the mobile wallet feature; compare the mobile payments and the identification data of the unrecorded merchant; match the unrecorded merchant with at least one payment of the mobile payments in response to the comparison of the mobile payments and the identification data; and identify the unrecorded merchant based on the identification data.

US Patent:

8583552, Nov 12, 2013

Filed:

Nov 16, 2009

Appl. No.:

12/619114

Inventors:

Elizabeth S. Votaw - Potomac MD, US
Orlando O. Atienza - Charlotte NC, US
Robert B. Walker - Waxhaw NC, US
Clement M. Mazgelis - Bolton CT, US
Jim L. Jenkins - Stanley NC, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06Q 40/00

US Classification:

705 40

Abstract:

In some embodiments, a method for processing a payment transaction comprises receiving, by a payor an invoice generated from a first enterprise resource planning (ERP) system operated by a payee. The first ERP system formatted the invoice in a first format. The invoice is stored in a second format compatible with a second ERP system. The invoice has been converted from the first format to the second format, which is different from the first format. Approval of the invoice is received through the second ERP system. Authorization instructing a financial institution to transmit a payment to the payee is generated and transmitted to the financial institution. Confirmation of the payment to the payee is generated and transmitted to the payee.

US Patent:

20090309694, Dec 17, 2009

Filed:

Oct 31, 2008

Appl. No.:

12/262529

Inventors:

Michelle Nichols - Rock Hill SC, US
Todd Atwood - Charlotte NC, US
James Heddleson - Charlotte NC, US
Karen Garnett - St. Louis MO, US
Elizabeth Votaw - Potomac MD, US
Steve Crowley - Twin Falls ID, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06F 7/04

US Classification:

340 57, 340 581

Abstract:

An electronic process to capture, track and monitor unique identifying information regarding automated teller machine (ATM) deposits. ATMs equipped with radio-frequency identification (RFID) or other remote identification technology may enable the electronic transfer of key data elements to general ledger and asset tracking processing systems.

US Patent:

20090309722, Dec 17, 2009

Filed:

Oct 31, 2008

Appl. No.:

12/262532

Inventors:

Michelle Nichols - Rock Hill SC, US
Todd Atwood - Charlotte NC, US
James Heddleson - Charlotte NC, US
Karen Garnett - St. Louis MO, US
Elizabeth S. Votaw - Potomac MD, US
Felix Mon - Jacksonville FL, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G08B 13/00

US Classification:

340541, 3405721

Abstract:

A monetary package capable of detecting and communicating tampering is described. The monetary package may comprise a container having a volume configured to hold monetary items such as currency, checks, and negotiable instruments, a sensor configured to detect an opening of the container, a device coupled to the sensor and configured to store data responsive to the sensor detecting the opening of the container, and a transmitter configured to wirelessly send the stored data