NCO Group since Oct 2008
Vice President II, Corporate Training & Development
NCO Financial Systems, Inc Aug 2003 - Oct 2008
Vice President, Training
GE Capital Jan 1998 - Aug 2003
Performance Development
Education:
Canisius College 2009 - 2009
Aveta Business Solutions 2007 - 2008
Black Belt, Six Sigma, Lean Six SigmaAveta
Eastern Michigan University 1993 - 1994
Skills:
Training Performance Management Leadership Employee Training Team Building Call Centers Organizational Development Process Improvement Management Coaching Leadership Development Vendor Management Operations Management Talent Management Customer Experience Project Management Business Process Improvement Program Management Team Leadership Strategic Planning Performance Improvement Change Management Instructional Design Bpo Strategy Crm Human Resources Customer Satisfaction Team Management Six Sigma Customer Retention Employee Relations Consulting Negotiation Public Speaking Training Delivery Employee Engagement E Learning Organizational Effectiveness Personnel Management Onboarding Creative Strategy Recruiting Talent Acquisition Time Management
Jan 2008 to Jan 2012 Vice PresidentGlobal Training and Development
Jan 2005 to Jan 2008 DirectorGE Capital
Jan 1998 to Aug 2002 Performance Development
Education:
Western Governors University 2013 BS in Business ManagementCanisius College 2009 Certificate in Management DevelopmentCanisius College 2008 Certificate in Communication/Team Building/Motivation/Time
Douglas Whitcomb 1978 graduate of Central High School in Davenport, IA is on Classmates.com. See pictures, plan your class reunion and get caught up with ...