Zurich North America
Head of the Affluent Markets Group Operations and It
Zurich North America Oct 2013 - Sep 2016
Vice President Insurance Operations
Zurich North America Apr 2009 - Oct 2013
Assistant Vice President Operations
Transamerica Apr 2000 - Oct 2007
Vice President, New Business and Claims
Provident Mutual Life Sep 1977 - Apr 2000
New Business Operations Manager
Education:
Delaware County Community College 1990 - 1992
Skills:
Insurance Underwriting Management Leadership Life Insurance Reinsurance Process Improvement Strategy Training Claim Financial Services Disability Insurance Health Insurance Fixed Annuities General Insurance Executive Management Team Building Strategic Planning Call Centers Finance Operations Management Claims Management Employee Benefits Accounting Term Life Insurance Relationship Management Variable Annuities Business Process Customer Service Employee Engagement Invoicing Call Center Operating Budgets World Class Customer Service Variable Life Onboarding Coaching New Business Development New Business Administration Information Management Solutions Mutual Funds Remote Infrastructure Management Securities Credit Life and Disability Group Life and Disability Policyowner Services Billing Tpa Oversight Remote Management Contract and Licensing
Interests:
Social Services Education Disaster and Humanitarian Relief
Languages:
English
Certifications:
Almi Fellow, Life Management Institute (Flmi) Loma
... Don McFadden Grad Year: 1991 Lou McCloskey Grad Year: 1989 Louis Pagnoni Grad Year: 2001 Jason Mahoney Grad Year: 1996 Pam Mammarelli Grad Year: 2000 Dave Dampman Grad Year: ...