Skills:
crisis response, negotiation,interrogation and interview techniques. first responder duties including first aid, CPR and hazmat training. Skills Computer Applications: Windows, Outlook Express, Microsoft Word, QuickBooksPro, Aim for processing credit approval and POS transactions, Microsoft Outlook, AOL, Internet Explorer, Web research, Car Power, Craigslist; Post Advertisement Listings and Photographs, E-Bay; Post Advertisement Listings and Photographs. General Office: Multi-telephone system, appropriately route incoming calls, answer incoming call questions, take and deliver accurate messages, monitor and order office supplies, schedule appointments and coordinate; meetings, hotel and flight arrangements. Accounting: Banking; daily reconciliation of cash drawer, prepare and make deposits, verification and batching of credit and debit card sales, collection on delinquent accounts, maintaining accounting records, Payroll; calculating and reporting hours, process orders of handset and accessory items for all store locations, purchasing from outside vendors, special orders, shipping and receiving, physical inventory, inventory control, reconciliation of agents monthly commission bonus, equipment rebates, and advertising CO-OP. Human Resources: Employee management and supervision, hiring, implementing new policies, procedures and directives, maintaining compliant employee files, maintaining safe and productive work environment, personnel issues, recording and tracking of accurate commission records, performed review for wage increase, scheduling, training, vacation requests and approval. Sales: Accurate completion of changes to client services, create and maintain a positive effective work environment, motivating sales associates, implementing incentive programs, customer service; complaints, satisfaction issues, making exceptions with customer accounts and transactions to come to an acceptable resolution beneficial to both parties, maintain and build client base, merchandising, provided product and installation bids, programmed new equipment, demonstrate and train customers on operation of equipment. Additional Skills, Qualifications, and Experience: Equipment operation; Heavy trucks, trencher, bobcat, excavator, backhoe, bulldozer, tractor and farm equipment, laser level, vactor truck. Planning and permit acquisitions through final construction of commercial and residential projects; Organization of sub contractors, analysis of bids and proposals for acceptance, interpretation of engineering plans and specifications, verbal and written communication between general and sub-contractors, supplements, changes, revision, exclusions, non compliance etc. Key Qualities Leadership, Communication, Organization, Efficiency, Reliability, and Punctuality.