311 E Fairview St, Bethlehem, PA 18018 • 610-419-1981
226 9Th St, Bethlehem, PA 18018 • 610-691-5944
Fountain Hill, PA
Northampton, PA
Lovettsville, VA
226 9Th Ave, Bethlehem, PA 18018 • 610-308-2207
Work
Company:
Prudential financial
Apr 2013
Position:
Director, pension services
Education
Degree:
Associates
School / High School:
Allentown Business School
1984 to 1986
Skills
Call Centers • Customer Service • Insurance • Management • Microsoft Excel • Process Improvement • Vendor Management • Business Analysis • Customer Satisfaction • Operations Management • Project Management • Risk Management • Team Building • Training • Visio • Business Process Improvement
Interests
Social Services • Children • Education • Poverty Alleviation • Disaster and Humanitarian Relief • Arts and Culture • Health
Prudential Financial
Director, Pension Services
The Millennium Group Mar 2012 - Dec 2012
Personal Insurance Regional Manager
Guardian Life Apr 1996 - Mar 2011
Manager
Education:
Allentown Business School 1984 - 1986
Associates
Liberty High School
Skills:
Call Centers Customer Service Insurance Management Microsoft Excel Process Improvement Vendor Management Business Analysis Customer Satisfaction Operations Management Project Management Risk Management Team Building Training Visio Business Process Improvement
Interests:
Social Services Children Education Poverty Alleviation Disaster and Humanitarian Relief Arts and Culture Health