Meritor
Service Technician
Citi Mar 2007 - Oct 2011
Business and Consumer Loan Specialist
Fifth Third Bank Feb 2001 - Nov 2006
Home Equity Loan and Product Specialist
Convergys Jan 1998 - Jan 2001
Lead Desk Agent, Sales Agent, Team Lead Manager, Technical Support
Education:
Connecticut School of Broadcasting 2000 - 2001
Connecticut School of Broadcasting 1992 - 1994
Boone County High School 1988 - 1991
Skills:
Training and Development Team Management Inside Sales Leadership Training Sales Teamwork Call Centers Customer Satisfaction Customer Retention Customer Experience Crm Account Management Sales Management Customer Service Management Team Building Business Process Improvement
Interests:
Animal Welfare Children Disaster and Humanitarian Relief Economic Empowerment