Bcbsnc Nov 2012 - Jul 2013
Agent Contact Representative
Bcbsnc Nov 2012 - Jul 2013
Agent Contact Center Supervisor
Bcbsnc Dec 2007 - Nov 2012
Customer Service Professional
Skills:
Software Documentation Call Centers Health Insurance Insurance Hipaa Customer Satisfaction Data Entry Lotus Notes Telephone Skills Claim Outlook Vendor Management Customer Service General Insurance Training Analysis Ppo