Process Improvement • Software Documentation • Integration • Business Analysis • Troubleshooting • Vendor Management • Visio • Project Management • It Strategy • Technical Support • Customer Service • Active Directory • It Management • Software Development • Program Management • System Administration • Business Process Improvement • Android • Xbox One • Ps4 • Wii • Xbox 360 • Windows 7 • Qa Engineering • Software Quality Assurance • Wordpress • Team Leadership • Leadership • Cross Functional Team Leadership • Crm • Sharepoint • Training • Team Building • Management • Quality Assurance • Office365 • Jira Service Desk • Technical Writing • Configuration and Administration • Html • Http • Internet Protocol Suite • Bmc Remedy Ticketing System • Microsoft Office 365 • Windows 10
GS1 US since Oct 2012
Technical Associate
Lexis Nexis Aug 2007 - Jun 2012
Cust. Srvc Support Rep
Education:
Miami-Jacobs Career College 2004 - 2006
Associate of Science (A.S.), Systems Engineering
Skills:
Process Improvement Software Documentation Integration Business Analysis Troubleshooting Vendor Management Visio Project Management It Strategy Technical Support Customer Service Active Directory It Management Software Development Program Management System Administration Business Process Improvement Android Xbox One Ps4 Wii Xbox 360 Windows 7 Qa Engineering Software Quality Assurance Wordpress Team Leadership Leadership Cross Functional Team Leadership Crm Sharepoint Training Team Building Management Quality Assurance Office365 Jira Service Desk Technical Writing Configuration and Administration Html Http Internet Protocol Suite Bmc Remedy Ticketing System Microsoft Office 365 Windows 10