Capgemini
Pmo Manager
Salto Systems 2013 - 2015
Customer Service Management
After Hours Formalwear 2005 - 2007
Manager, Store Support
Compucredit 2004 - 2005
Micro Loan Operations Manager
Opelin 1999 - 2003
Customer Service and Quality Assurance Manager
Education:
Auburn University 1992 - 1995
Bachelors, Bachelor of Arts, French
Skills:
Management Process Improvement Retail Customer Service Leadership Inventory Management Call Center Sales Training Customer Satisfaction Vendor Management Time Management Call Centers Sales Operations Customer Experience Program Management Team Leadership Strategic Planning
Certifications:
Itilf Itil???? Foundation Certificate In It Service Management