Call Centers • Customer Service • Telecommunications • Voip • Microsoft Excel • Microsoft Office • Microsoft Word • Outlook • Powerpoint • Cabling • Lan Wan • Public Speaking • Account Management • B2B • Advertising • Budgets • Business Development • Coaching • Call Center • Contract Negotiation • Customer Satisfaction • Customer Retention • Direct Sales • Marketing • Marketing Strategy • Cold Calling • Management • Negotiation • New Business Development • Online Advertising • Project Management • Sales • Sales Management • Sales Operations • Sales Process • Salesforce.com • Social Media • Social Media Marketing • Software Documentation • Solution Selling • Strategic Planning • Team Building • Team Leadership • Windows
Amazon May 2017 - Jul 2018
Account Manager
Logisticare May 2017 - Jul 2018
Customer Service and Account Manager
Comcast Sep 2006 - Jan 2015
Account Manager and Customer Solutions and Retention
Education:
Suny Canton 2004 - 2006
Associates
Pennsauken High School
Skills:
Call Centers Customer Service Telecommunications Voip Microsoft Excel Microsoft Office Microsoft Word Outlook Powerpoint Cabling Lan Wan Public Speaking Account Management B2B Advertising Budgets Business Development Coaching Call Center Contract Negotiation Customer Satisfaction Customer Retention Direct Sales Marketing Marketing Strategy Cold Calling Management Negotiation New Business Development Online Advertising Project Management Sales Sales Management Sales Operations Sales Process Salesforce.com Social Media Social Media Marketing Software Documentation Solution Selling Strategic Planning Team Building Team Leadership Windows