Brandon A Vansickle

Brandon Vansickle Hilliard, OH

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Work:

Netsmart Technologies Inc

Jan 2013 to 2000
Cloud Systems Engineer, Network Operation Center Discover Financial Services
New Albany, OH
Feb 2012 to Jan 2013
Team Lead, Network Operations Command Center Discover Financial Services
New Albany, OH
Jun 2010 to Feb 2012
Team Lead, Global Service Desk Union Supply Food Express

Mar 2008 to Jan 2010
Team Lead, Warehouse Operations Steve and Barry's Distribution Center
Columbus, OH
Oct 2007 to Mar 2008
Team Lead, Equipment trainer Unites States Marine Corps
Camp Lejeune, NC
Jun 2003 to Sep 2007
Police Sergeant, 26th Marine Expeditionary Unit

Education:

ITT Technical Institute
Hilliard, OH
Mar 2008 to Sep 2012
Bachelors of Science in Information Systems Security Gallia Academy High School
Gallipolis, OH
May 2003
Computer Networking Systems

Skills:

Middleware Servers: upgrades, patching, maintenance, Cloud hosted, turnkey client support Database management, Intersystems Cach Incident Management All MS Suite applications: MS Office, Outlook, Word, Excel, PowerPoint, Visio Basic UNIX scripting: Perform basic UNIX troubleshooting in accordance with SOPs Experience with Wireless networks and troubleshooting Experience with VPN solutions Experience with Lotus Notes Ability to multi-task in a fast paced environment with minimal direction General knowledge of computer products, software and applications Job scheduling console 1.4 Wily System Monitoring, baseline network observations Experienced with communicating with senior/executive level managers Sense of urgency for incident resolution Experienced working in a technical help desk Excellent written and verbal communication skills Strong analytical troubleshooting skills Team player with a positive, friendly attitude Self motivated, strong leadership skills