4103 Val Verde Dr, Georgetown, TX 78628 • 775-355-9539
530 Magistrate Ct, Reno, NV 89521 • 775-355-9539
719 Saint Cloud St, Rapid City, SD 57701 • 605-343-2956 • 605-721-2956 • 605-721-2957
Tulsa, OK
Washoe, NV
106 Creek Dr, Georgetown, TX 78628
Work
Company:
University of texas at austin
Jun 2014
Position:
It manager
Education
School / High School:
University of Phoenix- Reno, NV
2007
Specialities:
Bachelor of Science in Business Management
Skills
Call center management • Project management • Service desk management • Process improvement strategies • Multi-site operations domestic and inter... • Budget control and planning • Data center operations • Regulatory compliance adherence • Training and development • ISO Quality management • Cost reduction and containment • SOX audit and compliance
Jun 2014 to 2000 IT ManagerInternational Game Technology Reno, NV Oct 2006 to Apr 2014 Support Center ManagerInternational Game Technology Reno, NV Dec 2001 to Oct 2006 National MegaJackpots Operations SupervisorSodak Gaming, Inc Rapid City, SD Nov 2000 to Dec 2001 MegaJackpots Operations SupervisorSodak Gaming Inc Rapid City, SD Jul 1998 to Nov 2000 Senior Computer Operator
Education:
University of Phoenix Reno, NV 2007 Bachelor of Science in Business ManagementWestern Dakota Technology Rapid City, SD 1996 to 1999 Electronics TechnologyBlack Hills State University Spearfish, SD 1994 to 1995 History
Skills:
Call center management, Project management, Service desk management, Process improvement strategies, Multi-site operations domestic and international, Budget control and planning, Data center operations, Regulatory compliance adherence, Training and development, ISO Quality management, Cost reduction and containment, SOX audit and compliance
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