Armond J Dawson

Director Of Partner Development

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Location:

230 2Nd St southeast, Cedar Rapids, IA 52401

Industry:

Computer Software

Work:

Securitycoverage, Inc.
Director of Partner Development
Securitycoverage, Inc. Aug 2012 - May 2016
Director of Business Development
Securitycoverage, Inc. Nov 2011 - Jul 2012
Vice President, Customer Support Services
Thomas L. Cardella & Associates May 2010 - Sep 2011
Director of Operations
Infinity Contact Jan 2006 - Dec 2009
Director of Contact Center Operations and Client Services

Education:

Boston University 1993 - 1995
Ellsworth Community College 1991 - 1992
Washington High School

Skills:

Account Management
Sales Operations
Team Building
Leadership
Sales
Business Development
Strategic Planning
Crm
Strategic Partnerships
Call Centers
Marketing
Salesforce.com
Direct Sales
Solution Selling
Lead Generation
Strategy
Contract Negotiation
Product Development
Competitive Analysis
Call Center Development
Customer Retention
Security
Contact Centers
Partner Programs
Business Alliances
Start Up Environment
Sales Process
Management
Enterprise Solution Sales
Affinity Groups
Sales Management
Operations Management
Affinity
Channel Partners
Sales Presentations
Channel Sales
Pre Sales
Customer Engagement
Contractual Agreements
Team Management
Contract Management
Business Relationship Management
Change Management
Channel Relationship Management
Relationship Building
Event Management
Time Management
Social Media

Interests:

Children
Civil Rights and Social Action
Human Rights
Arts and Culture
Health

Director Of Contact Center Operations

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Location:

Cedar Rapids, IA

Industry:

Telecommunications

Work:

Apac Customer Services Oct 1995 - Jul 2005
Director of Operations
Infinity Contact Oct 1995 - Jul 2005
Director of Contact Center Operations

Skills:

Contact Center Operations
Operations