Amc Technology
Founder and Chief Technology Officer
Ibm Jan 1993 - Jan 1995
Software Architect
Education:
University of Connecticut 1988 - 1992
Bachelors, Bachelor of Science, Finance
Skills:
Enterprise Software Cloud Computing Unified Communications Crm Cti Integration Saas Management Voip Telecommunications Product Management Software As A Service Salesforce.com Customer Relationship Management Leadership Software Development Solution Selling Solution Architecture Business Development Call Center Call Centers Agile Methodologies Telephony Crm Software Microsoft Crm Strategic Leadership Voice Over Ip Sap Crm Siebel
Interests:
Civil Rights and Social Action Science and Technology Human Rights Animal Welfare Health
Us Patents
Enterprise Macro-Manager Of Contact Center Communications Technologies
Anthony Uliano - Richmond VA, US Andrew Raymond - Oceanside CA, US Glenn Abel - Crozier VA, US
International Classification:
G06F015/173
US Classification:
709/223000
Abstract:
A method and system manages enterprise communications where an enterprise receives communications data from a plurality of communications technologies. For each communications technology, data from that technology is converted to a common interface data. That interface data is then managed including creating a combined queue of communications data from the communications technologies. The managed interface data is then delivered to any application in the enterprise.