Angela M Sinaga

Angela Sinaga Nashville, TN

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Work:

Maricom Systems, Inc.

Jul 2010 to May 2011
TEAM LEAD, Early Retiree Reinsurance Program (ERRP) Contact Center Maricom Systems, Inc. (November 2009 to June 2010) / Emdeon Business Services LLC (March 2008 to November 2009)
Nashville, TN
Mar 2008 to Jun 2010
TEAM LEAD, Medicare Customer Assistance Regarding Eligibility (MCARE) Help Desk Emdeon Business Services LLC
Nashville, TN
Jul 2006 to Mar 2008
IMPLEMENTATION ANALYST, Emdeon Office Suite Product Emdeon Business Services LLC
Nashville, TN
Jun 2005 to Jul 2006
HELP DESK REPRESENTATIVE, MCARE Help Desk Electronic Data Systems (EDS) Corporation at TennCare
Nashville, TN
Mar 2004 to May 2005
ADVISOR, Finance/Claim Adjustment and Members Premium

Education:

Tennessee State University
Nashville, TN
Jan 1999 to Jan 2003
Bachelor of Business Administration (BBA) in Business Information Systems Hillsboro High School
Nashville, TN
Jan 1995 to Jan 1999
High School Diploma in High School

Skills:

Project Management Customer Service & Relations Team Leadership Team Training/Mentoring Policies & Procedures Problem Solving Supervisory Experience Information Technology Windows & MS Office Proficient Tennessee Medicaid Medicare Member Eligibility IACS System EDI ANSI X12 270/271 4010 ANSI X12N 837 4010 ANSI X12N 835 CMS HETS (HIPAA Eligibility Transaction System) 270/271 System and the HETS UI (User Interface) System