Mercer Sep 2011 - Dec 2013
Participant Service Representative
Cold Chain Technologies Sep 2011 - Dec 2013
Human Resources Benefits Administrator
Coach Sep 2009 - Sep 2011
Cashier and Stock Associate
Education:
University of Massachusetts Dartmouth 2007 - 2011
Skills:
Human Resources Customer Service Employee Benefits Benefits Administration Microsoft Office Microsoft Excel New Hire Orientations Call Centers Cobra Time Management Employee Training Outlook Insurance Microsoft Word Performance Management Teamwork Customer Satisfaction Powerpoint Sales Event Planning Health Insurance Defined Benefit Open Enrollment Call Center Microsoft Outlook New Hire Training Healthcare Qualified Retirement Plans Health and Welfare Benefits Administration Quality Assurance Health and Welfare Benefits Hipaa Siebel Siebel 7.X Citrix Performance Reporting Social Selling Peer Mentoring Development and Delivery of Training Beauty Industry Peer Reviews Retirement Peering Docman Mentoring New Hires
Sep 2011 to 2000 Participant Service Representative, Health & Welfare and Defined BenefitsCoach Factory Outlet Wrentham, MA Sep 2009 to Sep 2011 Stock Room AssociateCoach Factory Outlet Wrentham, MA Oct 2009 to Jun 2011 Cashier/Customer ServiceFactory Outlet Wrentham, MA Sep 2009 to Oct 2009 Sales Associate/Customer ServiceDunkin Donuts
Jul 2005 to Sep 2009 Shift Leader, Customer Service/Fast-foodDunkin Donuts
Jun 2005 to Jul 2005 Crew Member, Customer Service/Fast-food
Education:
University of Massachusetts Dartmouth North Dartmouth, MA 2011 B.S. in Human Resource Management