Alesia Janine Hicks

Alesia Hicks Birmingham, AL

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Work:

CAHABA GOVERNMENT BENEFITS ADMINISTRATORS

2013 to 2000
Provider Enrollment Specialist WELLS FARGO HOME MORTGAGE
Birmingham, AL
2011 to 2013
Mortgage Loan Processing Operations Specialist Regions Bank Riverchase Operations Center
Hoover, AL
2011 to 2011
Certified Protections Officer BIRMINGHAM MUNICIPAL COURT
Birmingham, AL
2010 to 2011
Municipal Court Intern MILES COLLEGE
Fairfield, AL
2006 to 2011
Executive Administrative Assistant MILES COLLEGE
Birmingham, AL
Jun 2009 to Aug 2009
Legal Intern/Summer Law Clerk

Education:

CAPELLA UNIVERSITY
Minneapolis, MN
2013 to 2000
M.S. in Mental Health Counseling MILES COLLEGE
Fairfield, AL
2011
B.S. in Criminal Justice

Alesia Hicks Cordova, AL

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Work:

Home care for Ms Bonnie Craven's mother

Feb 2013 to 2000
Caregiver Work Study
Sumiton, AL
Jan 2012 to Feb 2013
Student Worker Self-Employed/Family Care
Cordova, AL
Oct 2008 to Feb 2010
Caregiver Total Comfort Heating and Air
Homewood, AL
Feb 2008 to Oct 2008
Appointment Scheduler Mr. John Madison
Empire, AL
Jun 2003 to Dec 2007
Home Heath Nurse One Source Heating and Cooling
Warrior, AL
Nov 2000 to Jun 2003
Office Assistant/Dispatcher United Color, Inc
Jasper, AL
Nov 1999 to Nov 2000
Assistant Office Manager

Education:

Bevill State Community College
Sumiton, AL
2010 to 2013
AAS in Medical Administrative Assistant Wallace State Community College
1986
AAS in Nursing

Skills:

RELEVANT SKILLS Computer skills including Microsoft Word and Excel, Medisoft, QuickBooks, word processing, basic accounting, payroll, medical transcription, medical office procedures, proficiency in medical terminology. Effective oral and written communication and interpersonal skills. Over 15 years experience in healthcare industry, ten years of supervisory experience, proficiency in medical terminology. Analytical skills with ability to gather and interpret data and construct reports. Accurate maintenance of databases, records, employee files, employee work schedules. Event planning, reservations, document preparation and distribution, proofreading. Answered multiline phones, reception, problem-solve, multitask, customer service with compassion and empathy Knowledgeable in HIPPA compliance, ethics, and regulatory requirements. Customer service oriented personality, addressing medical and personal issues with compassion and empathy.